Apple Eastwood Towne Center

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4.1

( 16 reviews )

Department Stores, Electronic shop, Cell phone store

Open 10:00 AM - 08:00 PM See Hours

3025 Preyde Blvd, Lansing, MI 48912, United States

+1 5173-744-920

Apple Eastwood Towne Center is a renowned multinational technology company located at 3025 Preyde Boulevard, Lansing, Michigan, Hoa Ky. The brand has positioned itself as a leading provider of innovative and premium technological gadgets such as iPhones, iPads, and MacBook laptops, among others. At Apple Eastwood Towne Center, customers can access high-quality products, reliable technical support, and exceptional customer service. The brand prides itself on providing cutting-edge technology solutions that enhance the lives of its customers. Apple Eastwood Towne Center's reputation for excellence has earned it a loyal following of consumers who trust the brand's commitment to quality and innovation. Whether you're in the market for a new device or need technical assistance, Apple Eastwood Towne Center is the go-to destination for all your technological needs.

Reviews

4.1/5

16 reviews

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1 stars

Jennifer streeter

March 22, 2024

I usually do not write reviews, but our experience here was horrible. We went in to get our lap top updated and space cleared up and when we went to pick it up It no longer turned on. They had no real explanation and wanted to charge us to repair the laptop THEY BROKE for over $400. They ended up taking the lap top that cost us over $700 and giving us a gift card for $275 and said to get an IPAD? Some people do not understand the value of items. I am not sure if it is the manager who has the final call, but $275 for a mistake they made is an insult. They should have repaired the laptop that they broke. If you are experiencing real issues your better off going to best buy instead of this place. After going through the reviews I see now that other people too have issues with them "Fixing" their stuff. They are not staffed properly to handle issues and have no sense on how to manage a business like Apple. Do Not Bother Going here.

Luis guevara

March 22, 2024

There was a full store but didn’t really wait long for salesman. Mandy was our gal, she answered questions explained many things, helped me pick the phone that would do what I needed. She helped me transfer my old phone into the new phone! She just was so helpful from start to finish!

Dave durand

March 22, 2024

I came into the Apple Store super frustrated because I had just destroyed my 11pro. It was time for an upgrade and Eli helped me out. He made the process so easy for me. In the past I’ve just bought the phone and went on my way. Eli sat with me, activated my phone, updated it, and took care of everything for me. It was AWESOME! I was able to just drive home and enjoy my new phone. He turned my whole mood around, I can’t thank him enough :)

Keith palmer

March 22, 2024

I feel so lucky to get help from Grace who works at the Genius Bar. I came to the store super stressed out because an important video of mine that was recorded for graduate school application malfunctioned and was nearly lost. I called the Apple customer service line and they couldn't figure it out, and it was at that time that I nearly lost my hope. After I came into the store, Grace was eager to help and was trying to search for any possible solution for this problem, even though she had never met or even heard of this situation before. She successfully helped me find the video back and I felt so lucky and thankful for her effort and kindness.

Jessica crawford

March 22, 2024

Alicia was brilliant in helping us with our phone problems. She was patient and kind. Gave us loads of information that was understandable. We were so unhappy we had started talking of going back to android but because of Alicia’s help and explanations we are very happy with Apple.

Yulin mao

March 22, 2024

What a great experience, Jessica helped us and was just super stellar in all ways possible. Helping with a difficult troubleshoot and being friendly and fun and even teaching us some photography tips while we waited on hold with T-mobile. Thanks so much Jessica!! Apple is so lucky to have you.

Martha pavao

March 22, 2024

I got locked out of my phone and went here for help. They helped me immediately, as soon as I walked in they took my info down and started working on my phone. I didn’t think I would be able to recover my apple account because it was locked but they somehow managed to do it for me! Will definitely be back with any problems I have and would definitely recommend this location to friends and family.

Mark mcgill

March 22, 2024

Picked up a new MacBook Pro and as always the total experience was great! I could browse the store forever but was in a hurry and was able to get in and out quickly. If you’re an Apple fan - than you have to stop into this store!!